All orders placed are processed within 3 to 4 business days (excluding weekends and public holidays) after receiving your order confirmation email. However, specific shipping (courier times) may vary.
If you have not received a confirmation email along with your tracking number please check your junk inbox and double check you have been signed into the right email address you have ordered from.
You will receive another notification when your order has shipped. If you have not received an order confirmation you can email us at [email protected] for further assistance.
Depending on location and order size, It can take anywhere from 5 to 14 business days to receive your order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you have not received a confirmation email along with your tracking number please check your junk inbox and double check you have been signed into the right email address you have ordered from. If you still can''t find a confirmation email, then contact us at [email protected]
Products ship directly from the EU, theefore they may be subject to customs depending on the location of purchase. Please note that Global HardWallets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please pay attention to the status of your package and assist in customs clearance in time.
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